“MYQ Management has played an integral part in supporting us during installation of a new programme across our group and properties.  From start to finish, Kylie has assisted and supported us in a timely manner, always with warmth and professionalism.  I highly recommend MYQ Management and their services.”

“I chose MYQ Management because Kylie offered all the tools and assistance I needed to help me with RMS booking system . Kylie has given me 110% attention and satisfaction, she is good at what she does and I truly recommend Kylie to anyone needing RMS booking system assistance. I will be working with Kylie for years to come.”

“Staywell has just completed the change of all 9 hotels’ PMS to RMS which has taken over 18 months. Kylie Myers was engaged by StayWell initially to undertake a full audit of PMS system, and this role was extended to assist StayWell to complete the contract negotiation with RMS as well as becoming the project manager to supervise the implementation of the new RMS system including working with each hotel and various departments in head office for the tasks.  I have found Kylie to be an exceptional manager with great planning, communication and presentation skills. The project was completed on time and within budget predominantly as a result of her strong leadership, monitoring systems and control. Her expertise and knowledge of hotel property management system is outstanding and rare.  I have found that it has been very easy to communicate and deal with her as she is already always courteous, responsive and professional.”

“We have engaged MYQ Management several times to assist with our investments. Most recently we appointed MYQ to oversee our Townsville Hotels. In the last 12 months we have experienced significant growth in revenue during a somewhat difficult period of trading. The structures implemented  to our business were exactly what it needed to gain better efficiency overall. Our onsite team have praised the support received and we value the professional and prompt communication offered from Brett and Kylie”

We engaged Brett and MYQ Management to provide management support at our Motel after struggling to oversee it remotely. We have found Brett and Kylie to be extremely knowledgeable and proactive in supporting the onsite managers and reporting and advising us every step of the way. We are confident the business is being run efficiently with a view to future value and profitability. Brett has taken the stress out of remote management for us and It has given us confidence to make further investment with their support. We highly recommend their services.

“Kylie and MYQ have assisted us in rolling out RMS for our Australian hotels’ portfolio.

Whilst the project was extensive and had a tight timeline, it was executed very smoothly with experienced leadership and excellent planning. Our general managers and head office team find the program very useful and easy to understand both in the areas of pre-planning and implementation.

Having a cloud-based system assists us in making our work more efficient and allows the hotel teams to focus more on Operations and Customer Service. Kylie as a project manager has provided enormous support to us in customizing and developing reports that satisfy our company needs; creating manuals and training our staff to get the most of RMS functionality.

“As the General Managers of a country motel including the restaurant and conference room, we are often buried in endless everyday jobs. When MYQ Management came onboard, we immediately felt the support and quickly understood their expertise in structuring our the overall operations.

Brett has helped us understand the importance of task management over time management, with our frequent review meetings we can quickly recognize the areas in producing the most revenue and equally manage our costs effectively. Needless to say we have more confidence in understanding the business. Thank you to MYQ Management”

“We reached out to Brett from MYQ Management to discuss the challenges we were experiencing within the operations of our business. Brett was quick to identify the areas we were lacking and provided a detailed report of the improvements we needed to make. We appointed Brett and his team to help us make these changes. Through a very thorough plan of attack, and implementing the suggestions directly with our team, we very quickly seen a swift change”. We were very satisfied with the support and the results.